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Privacy Policy

Your privacy is important to us. It is our company's policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 21 May 2024

 

 

Confusion to Clarity customer privacy notice

Registered name: Business Simplified LTD
This privacy notice tells you what to expect us to do with your personal information.
• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• How to complain
Contact details
Telephone
07807852292
Email
info@confusiontoclarity.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
• Names and contact details
• Addresses
• Gender
• Pronoun preferences
• Occupation
• Date of birth
• Marital status
• Third party information (such as family members or other relevant parties)
• Payment details (including card or bank information for transfers and direct debits)
• Financial data (including income and expenditure)
• Transaction data (including details about payments to and from you and details of products and services you have purchased)
• Usage data (including information about how you interact with and use our website, products and services)
• Health information (such as medical records or health conditions)
• Information relating to compliments or complaints
• Records of meetings and decisions
• Account access information
• Website user information
We collect or use the following personal information for the operation of client or customer accounts:
• Names and contact details
• Addresses
• Purchase or service history
• Account information, including registration details
• Marketing preferences
We collect or use the following personal information for information updates or marketing purposes:
• Names and contact details
• Profile information
• Marketing preferences
• Purchase or account history
• Website and app user journey information
We collect or use the following personal information for research or archiving purposes:
• Names and contact details
We collect or use the following personal information to comply with legal requirements:
• Name
• Contact information
• Client account information
• Any other personal information required to comply with legal obligations
We collect or use the following personal information to protect client welfare:
• Names and contact information
• Client account information
• Health and wellbeing information
• Emergency contact details
We collect or use the following personal information for dealing with queries, complaints or claims:
• Names and contact details
• Payment details
• Account information
• Purchase or service history
• Call recordings